Shipping policy

Shipping Policy – Ideal Household Goods

Thank you for shopping with Ideal Household Goods. This Shipping Policy outlines how we process and deliver your orders.

  1. Shipping Location

We currently ship within the United Kingdom only.

  1. Processing Time

  • Orders are processed within 1–2 business days

  • Orders are not processed on weekends or public holidays

  • During busy periods, processing times may be slightly longer

  1. Shipping Rates

We offer:

  • Standard UK Shipping for all orders

  • Shipping costs are calculated at checkout

We may offer free shipping promotions from time to time.

  1. Delivery Time

Estimated delivery time:

  • 2–5 business days after dispatch

Please note that delivery times are estimates and may vary due to courier delays or external factors.

  1. Order Tracking

Once your order has been dispatched, you may receive a confirmation email with tracking details (if available).

  1. Failed Deliveries

If a delivery attempt is unsuccessful:

  • The courier may attempt redelivery

  • Or your parcel may be held at a local depot

It is the customer’s responsibility to ensure correct shipping details are provided.

  1. Incorrect Address

If you provide an incorrect address:

  • We are not responsible for lost or delayed orders

  • Additional shipping charges may apply for re-delivery

  1. Damaged or Lost Parcels

If your order arrives damaged or is lost in transit:

  • Please contact us within 48 hours of delivery

  • Include your order number and photos (if applicable)

We will investigate and provide a resolution.

  1. Contact Information

For any shipping-related questions, please contact us:

Ideal Household Goods
61 Parkway
London, NW1 7PP
United Kingdom

Email: contact@idealhousehold.shop
Phone: 01204 953450

  1. Policy Updates

We may update this Shipping Policy from time to time. Any changes will be posted on this page.