DELIVERY POLICY

Delivery Policy – Ideal Household Goods

This Delivery Policy outlines how and when your orders will be delivered by Ideal Household Goods.

  1. Delivery Area

We currently deliver within the United Kingdom only.

  1. Delivery Timeframes

Once your order has been processed and dispatched:

  • Estimated delivery time: 2–5 business days

Please note:

  • Delivery times are estimates and may vary

  • Delays may occur during busy periods or due to courier issues

  1. Delivery Methods

We work with trusted courier services to deliver your orders safely and efficiently.

The delivery method will depend on:

  • Your location

  • The size and type of products ordered

  1. Order Processing

  • Orders are processed within 1–2 business days

  • Orders placed on weekends or holidays are processed the next working day

  1. Delivery Instructions

You may provide delivery instructions at checkout.

Please ensure:

  • Your address is accurate and complete

  • Someone is available to receive the parcel if required

  1. Missed Deliveries

If delivery is missed:

  • The courier may attempt redelivery

  • Or leave instructions for collection

It is the customer’s responsibility to follow up with the courier if needed.

  1. Split Deliveries

In some cases:

  • Your order may arrive in multiple parcels

  • This may happen if items are shipped separately

You will not be charged extra for split deliveries.

  1. Delivery Issues

If you experience any delivery problems:

  • Contact us within 48 hours of the expected delivery date

  • Provide your order number and details of the issue

We will investigate and assist you.

  1. Responsibility

Once an order has been delivered to the correct address:

  • Responsibility transfers to the customer

  • We are not liable for parcels lost after confirmed delivery

  1. Contact Information

For delivery-related inquiries, please contact us:

Ideal Household Goods
61 Parkway
London, NW1 7PP
United Kingdom

Email: contact@idealhousehold.shop
Phone: 01204 953450

  1. Policy Updates

We may update this Delivery Policy from time to time. Changes will be posted on this page.

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