CANCELLATION POLICY

Cancellation Policy – Ideal Household Goods

This Cancellation Policy explains how you can cancel an order placed with Ideal Household Goods.

1. Order Cancellation (Before Dispatch)

You may cancel your order before it has been dispatched.

To request a cancellation:

• Contact us as soon as possible

• Provide your order number

If your order has not yet been processed or shipped, we will cancel it and issue a full refund.

2. Orders Already Dispatched

If your order has already been shipped:

• It can no longer be cancelled

• You will need to follow our Return & Refund Policy

3. Refunds for Cancelled Orders

• Approved cancellations will be refunded to the original payment method

• Refunds are typically processed within 5–10 business days

4. Refused Deliveries

If you refuse delivery of an order:

• The item will be returned to us

• A refund will be issued once received and inspected

5. Contact Information

To cancel an order, contact us:

Ideal Household Goods
61 Parkway
London, NW1 7PP
United Kingdom

Email: contact@idealhousehold.shop
Phone: 01204 953450

6. Policy Updates

We may update this policy from time to time. Changes will be posted on this page.